Implementation of uniform standards of investor assistance for Local Government Units in Mazowieckie Voivodeship

projektMSwia

The project is implemented by the Mazovia Development Agency Plc in partnership with the Polish Investment and Trade Agency.The project consists in the implementation of uniform standards of investor service in Local Government Units (LGU) of the Mazovia region. LGUs that join the project, go through two stages and implement the standards, will receive a certificate confirming that the given local government is comprehensively prepared for professional investor service. Participation in the project will allow to increase the level of knowledge of the authorities' employees and to prepare a professional offer addressed to potential investors, as well as to develop a high level of establishing and maintaining relations between the authority and the investor/entrepreneur.

The project is a response to the activities of the Ministry of Internal Affairs and Administration, which carried out pilot activities in 2016-2018 for municipalities in the Warmińsko-Mazurskie Voivodeship. Currently, 45 municipalities in the region already have a Certificate confirming the implementation of the standards.

Operational Programme: Operational Programme Knowledge Education Development 2014-2020
Measure: 2.18 High quality administrative services
Implementation period: 1 October 2019 - 28 December 2023.
Main Beneficiaries: Local Government Units in Mazovia.
Project objective: implementation of uniform standards of investor assistance for Local Government Units

The project is being implemented in two stages:

Stage I of the project is the participation of employees from 141 territorial self-government units (JSTs), in training courses on basic investor service issues. The trainings will be conducted in groups of leaders and substantive employees.

Examples of training topics include:

  • Standards of investor service and competitive advantages of the location;
  • ABC of the investor service system in the local government;
  • Investment offer - the commodity we want to sell.

Management staff: 1 training day;
Substantive staff: 2 training days.

Stage II consists of training, counselling and implementation of the Standards in 71 territorial self-government units which have an investment offer owned by the territorial self-government unit or privately owned. Planned training topics are:

  • Non-standard approaches used by TSU in marketing investment areas;
  • Forecast trends in marketing investment areas;
  • Strengthening the image of TSUs using marketing mechanisms.

Management staff:  2 training days;
Professional staff: 4 training days.
Individual consulting for Local Government Units on site or on-line.